Cancellations & Refunds

Cancellations and Refunds

Deposits are non refundable or transferable. The reservation may be cancelled at any time by the visitor but please note that if a cancellation occurs the following refund policy applies:
Cancellation up to 30 days prior to arrival date – 100% refund less deposit
Cancellation between 30 days and 14 days prior to arrival date – 50 % refund
Cancellation 14 days or less, prior to arrival date – no refund
Refund cannot be given in the event of inclement weather or the decision to shorten a holiday duration that has been previously paid for.

Considering the ongoing concerns about the spread of Coronavirus, in March we temporarily amended our cancellation policy to reduce the cancellation notice period from 14 days to 7 days for a refund minus an admin charge. Our normal policy will resume when the Coronavirus crisis has passed.

We hope this will enable you to react and plan according to your own health concerns and national advice. We will continue to monitor the Government’s advice about the crisis and may further review this policy.

Temporary Cancellation Policy for short stay holiday bookings

If you wish to cancel your booking you must notify us in writing by email.

If you cancel up to 7 days before the start date of your holiday, monies will be refunded to  you less an administration charge*

Should you cancel within 3 days of the start date of your holiday all monies will be lost

*Administration chargers:

Touring Pitch, or Camping £10

Eviction from The Park

The Management of the Park are entitled to ask the visitor to leave the Park if rules are not observed (without compensation being payable to the visitor or any member of his or her party) and/or if any complaints are made in respect of anti-social behavior, unreasonable damages or fire/cooking restrictions are not observed. The Management of the Park will not tolerate abusive behavior towards any members of staff